Yes, Atmosphere works with all sonos devices.

Installation is easy. Download the Atmosphere App, login with the codes we provide and press play.

We currently support iOS and Android devices.

Android Requirements

Minimal Android version : Android 5 or greater
Ram: 1 GB or greater
Disk size: 8 GB or greater. We recommend 16GB

iOS Requirements

We recommend using a device with latest iOS version.
Minimal iOS version: Version 11 or greater.

Recommended devices:

• Latest iPad's
• iPod Touch 7th generation

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Yes, we currently support Windows and MacOS.

Our music service is available for selected businesses only. Get in touch with our team to discuss possibilities of working together, we will set up an account for you.

There are two options:

1. We can issue invoices monthly or yearly according to your preference.
2. You can set up Recurring Payments and let payments happen in the background.

Yes, that is possible if you are representing a business! Contact us through our Get in touch page to discuss the possibilities for a demo in your venues

We understand that the identity of your brand is not easily understood by standardised surveys or algorithms. Therefore we do a thorough in-take session to take a good look at your branding style, engagement strategy, target audience and in-store atmosphere. Together with you we formulate what atmosphere you want to create and what experience you want to give your audience.

Our team of music consultants finds the sound that matches that experience. Very often we evaluate music with our clients in order to find a variety of sounds and moods that form the client's unique Music Identity.

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Your in-store music playlist is always maintained by your personal curator. In case you want to hear a personal favourite, or make an alteration, you can request that your curator does this for you.

There are multiple options to leverage your music identity towards your customers:

1. Kollekt.fm can be included on your own internet radio channel. This way your audience can enjoy your music anywhere in the world. For an example go to: https://coconutradio.amsterdam/ 
2. We can set up and make a direct connection from kollekt.fm to your brand’s spotify channel. Maintain an up-to-date playlist by using the new music that is added by our curator every month! Check our spotify profile at https://open.spotify.com/user/y0nlr9p5ce0jxyoooa6pw3512?si=qKB4fxIrRHusFR-wq3wmhA to get an overview of brands we already serve.

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There is a strong emotional component in music that an algorithm doesn’t get. Someone who truly lives music can create a richer listening experience than a playlist created via data points.

We create a tailor-made collection of music, moods and emotions that communicate what your brand stands for. You are connected to a curator who is an expert in your sound.

Curators receive an elaborate brief about your brand and the atmospherics of your venues. Next to the brief they will work together with you to make sure that your music repertoire always stays on-track.

You can always call or email to your music curator directly. Also you will be able to talk about music and songs using the application where your playlists will be stored.

Yes. On Atmosphere's 'Backstage' platform you can have direct communication with your curator and leave feedback on your curated music.

Yes. We have a world wide network of carefully selected curators ready to be connected to a brand.

You can apply here. Please be aware we are looking for (semi) professional curators with a proven track record in the music industry.

Kollekt provides a commercially licensed streaming service. This means that our playback app 'Atmosphere' is legal for use in commercial spaces like retail stores, restaurants, bars and workspaces. As a business owner, the only other license you need is a public performance license for your specific business location. Each country has its own performance rights organisations (PROs) that base their fees on characteristics like business type, floor space, and number of employees on-site.

To help you get started, please find the contact information for your local PROs below. (Note: Businesses in the US and Canada are not required to a obtain a public performance license and only need a subscription with us)

Links to PRO's:

The Netherlands
BUMA STEMRA/SENA

Belgium
‍SABAM/SIMIM/UNISONO

Other Countries
List of local PRO's (.pdf) (last update: 05-01-2023)

Even though we can not acquire this license for our customers, we can inform you how to acquire a public performance license and support you in your application. Don't hesitate to contact us if you have any questions.

"As laid out in our Terms and Conditions, Spotify is for personal entertainment only and not for commercial use. This means it can’t be broadcasted or played publicly from a business, such as radio stations, bars, restaurants, stores, dance studios, etc."
Spotify, 2020

As stated in the example above, from Spotify, the music on similar platforms like Spotify are licensed for personal use only.

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Get in contact with us so we can provide you with your login information. Visit the get in touch page to explore the options to contact us.

The following guides might resolve your issue.

Lightspeed & Atmosphere

Music not playing from all speakers (iOS / Android)

Music not playing from all speakers (Desktop)

Atmosphere can't find Sonos system

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Please contact our support team if your problems persist.